Return Policy
Cancellation
Orders can be cancelled before the product is shipped or produced.
If cancelled before shipment/production, a full refund will be issued.
Orders cannot be cancelled once the product has been shipped.
Returns
Returns are accepted.
Customers may request a return within 14 days of receiving the product.
To qualify for a return, the item must:
- Be unused.
- Be in the same condition as received.
- Be in the original packaging.
A receipt or proof of purchase is required.
Customers should not return items to the manufacturer.
Customers will be charged shipping costs at most once (including returns).
No restocking fee is charged for returned products.
Refunds
Once the returned item is received and inspected, the company will notify the customer by email.
Customers will be informed whether the refund is approved or rejected.
If approved, the refund will be issued to the original payment method within several days.
Late or Missing Refunds
If a refund has not been received:
1. Check your bank account.
2. Contact your credit card company (posting may take time).
3. Contact your bank (processing delays may occur).
4. If the refund is still missing, contact:
Email: service@Daynura.com
Return Address
Customers must contact customer service to obtain the return address:
Email: service@Daynura.com